Need to speak to Gazoop?

New Sales/Upgrades

24/7

Target Response Time: 8 Hours
Create Ticket
Gazoop Billing

Monday to Friday

Target Response Time: 8 Hours
Create Ticket

Technical Support

Our Premium & Managed Support options are available to help you hands on with more issues and requests than our standard Support Team can. Your request will be treated as high priority, and is very useful for fleets that need urgent care.

Managed Support

24/7

Target Response Time: 1 to 12 Hours (SLA Dependant)
More Information: Managed Support Plans
Create Ticket
Priority Support

24/7

Target Response Time: 8 Hours
$30 Per Ticket
Free Support

Monday to Friday

Target Response Time: 5 to 6 Days
Create Ticket

Important Note: We only refund charges for a confirmed global outage effecting ALL Gazoop customers. We do not refund tickets for any other reasons including (but not limited to) downtime issues caused by fleet specific configuration, tickets logged and resolved prior to a response, and general bug reports.