One of our latest feature ? the Call Logs, allows you to access every call recording from your dispatchers.
You just need to select Internal Dispatchers (your in-house dispatchers) or if you're using our Gazoop dispatchers select this option to listen to call recordings.
To access Call Logs;
- Go to Administration.
- Choose Call Center .
- click Call Logs.
Once you have clicked Call Logs, you will see the page below;