You will need to create an account at Gazoop.com first, once set-up, go to "Become a Gazoop Agent" and complete the admissions process.
If a client marks you as a favourite agent, then all calls they offer Gazoop will be prioritised to you and fellow favourite agents. This means that even if there are many agents logged in, you will always receive their calls first. Better yet, you will also receive your highest eligible pay level, even if the client has elected only to offer calls to a lower level.
Clients have the ability to block certain agents, this means if they feel the quality you offer does not meet their needs or you do not offer the type of service they want, they can elect to block you from taking their calls. You want to avoid being blocked by clients as this will reduce the volume of calls you may receive. If you are blocked by too many clients you may have your Gazoop Agent Services Agreement terminated.
Yes, you will be invited to participate in the Gazoop Basics and Using the Gazoop Call System courses when you are logged in by going to "My Courses", this is generally a self paced course and will show on your profile once you enrol and complete this.
As with any business to business opportunity you will have your own expenditure, for example, computer, internet, electricity, computer headsets, etc. However, as you can work from anywhere you will be reducing your commuting bill. You may be required to pay for certain optional courses which may help bolster your profile to become more favourites by clients, but this is optional. We do not charge any upfront costs prior to working.
Occasionally, and you may receive complaint feedback from clients too. These are displayed to you when you commence servicing from your agent overview screen, it is important you review any feedback given.
Gazoop pays agents on a per call basis for valid calls answered. The amounts you earn vary depending on demand and depending on your quality. You have total influence over the quantity of calls you take, the more calls you answer, the higher level you are given and the more favourite markers you receive which will bolster your call volume.
You can service 24/7 and do not need to book slots, you can login at any time to commence servicing. We do however recommend you keep your profile schedule hours up to date and profile with any information about breaks or holidays so that clients are aware when you expect to be servicing. We do not have any maximum limits, however we do ask that you service at least 1 hour per week.
You will need any modern computer with web browser capabilities, you will need a fast broadband connection, and a high quality headset. It is important you check your headset quality before taking calls, many clients block agents who have poor headset qualities and once blocked rarely unblocked. First impressions are very important!
No, you are able to take calls using your web browser, for example, using Chrome. You must always keep the call receiving system open otherwise you will not receive calls.
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