Why are my SMS messages not showing as free?

Why are my SMS messages not showing as free?

If your SMS alerts are not showing as free or you're still seeing SMS charges, it's most likely because your phone numbers are not formatted correctly.

To qualify for free SMS delivery via Gazoop eSIMs, all phone numbers must be saved in full international format. This ensures messages route properly through the eSIM platform.

For example:

Here's where to check and update your number:

Make sure every number starts with a followed by the country code and full mobile number. Free SMS alerts are only guaranteed when using Gazoop-issued eSIMs and properly formatted phone numbers.