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FAQ's

** Sales/Pricing Info:
A personalized quote can be found on our website at Gazoop.com and clicking Pricing in the menu. Pricing is customizable depending on what options you select.

// Do not transfer, but can take a message if customer persists. Will need Total Drivers, Total Bookings Per Week and Total Vehicles to build them a proposal.
** Features/Technical - Pre-sales ONLY:
I'll need to connect you with an account specialist who will be able to answer your questions.

// Attempt transfer to Sarah, then Jessica, then James. If taking a message will need Total Drivers, Total Bookings Per Week and Total Vehicles to build them a proposal.
** Send me Proposal:
You can create your own proposal by going to Gazoop.com, click pricing, and complete the steps shown.

// Do not transfer, but can take a message if customer persists. Will need Total Drivers, Total Bookings Per Week and Total Vehicles to build them a proposal.
** Trial Info:
We offer a 7 day free trial, no payment information required. To start, go to Gazoop.com and click the orange "Free Sign-up" button at the top right of the page.

// Do not transfer, but can take a message if customer persists.
** Technical Support:
We do not provide technical support on this line, if you have a paid support plan please refer to your welcome pack for further guidance.

// Do not transfer or take a message, we only offer support to customers with a paid support plan who contact us via the correct channels described in welcome pack.
** Upgrade Help:
You can upgrade your account by going to Gazoop.com and clicking Pricing in the menu, complete the steps to build your price plan, and then click the Upgrade button. You will then be invited to sign our agreement and add your payment information.

// If customer still needs help upgrading attempt transfer to Sarah, then Jessica, then James.
** Billing & Accounts:
You can contact our billing and accounts team by emailing billing@gazoop.com

// If customer persists attempt transfer to Jessica, and then James.
** Emergency Issues:
We have a 24/7 Emergency line available to those with a Support Plan, if you have a support plan please refer to your welcome pack for the dedicated phone number. You can also monitor our service status by going to status.gazoop.com.

// Do not transfer or take a message, we only offer support to customers with a paid support plan who contact us via the correct channels described in welcome pack.
** Anything else:
// Do not transfer unless name specified, but can take a message.
** Transfer Requests by name:
// We will need Customer Name and reason for call

To Speak to Jessica xfr: 513-457-7311
To Speak to Sarah xfr: 513-457-7321
To Speak to James or Tom xfr: 513-457-7370