Our Privacy Policy

This Privacy Policy describes the information we collect from you, what we do with the information, and our information security practices. If you have any queries, questions or concerns about the Gazoop Policy then please use the 'Contact Us' form to email the Customer Support Team, they will be happy to answer your e-mails.

Your Information

When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date.

When providing Credit or Debit Card information we will provide you an option to store your card details for future use with our website. We will never store your CVV or CVV2 code. If you wish to remove your card details at any time, you are able so inside Your Account Panel.

We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.

When you visit our Web site we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our Web site that you view. We may tie this information to the personally identifiable information we have about you.

We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See 'What is a Cookie' below. We may tie this cookie to the personally identifiable information we have about you.

If we send you an e-mail, we may include a marker that will allow to identify e-mail that is opened and viewed.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

  • For payment purposes and to provide customer support;
  • To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail;
  • To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

  • A law enforcement or regulatory agency at their request;
  • A person or company who acquires our business;
  • Third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
  • To our subsidiaries and affiliates;
  • As otherwise needed to protect or enforce or rights or the rights of others.

We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

Use of Non-Personally Identifiable Information

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

What is a Cookie?

A 'cookie' is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit. By using our website you agree for us to store this information through any part of our sites, including mobile applications and sub domains to Gazoop.com.

Security of Your Information

We store your personally identifiable information and payment information using 128bit SSL security.

Children's Privacy

Our service is not available to children under the age of 16, and we will not intentionally maintain information about anyone under the age of 16.

Skype Service

Our GazoopBot is enabled by Microsoft Bot Framework. The Microsoft Bot Framework is a set of web-services that enable intelligent services and connections using conversation channels you authorize. As a service provider, Microsoft will transmit content you provide to our bot/service in order to enable the service. For more information about Microsoft privacy policies please see their privacy statement here: http://go.microsoft.com/fwlink/?LinkId=521839. In addition, your interactions with this bot/service are also subject to the conversational channel's applicable terms of use, privacy and data collection policies. To report abuse when using a bot that uses the Microsoft Bot Framework to Microsoft, please visit the Microsoft Bot Framework website at https://www.botframework.com and use the "Report Abuse" link in the menu to contact Microsoft.

Contact Us

If you wish to contact us please seek our Contact Us pages found in a link at the bottom of every page. You may use these contact methods if you wish to correct any inaccurate information stored.