Reviews for

4.9 / 5

153 Reviews




Gazoop Customer

Jul 1, 2024
I've used icabbi before and prefer Gazoop. Everything seems to flow better with the auto texts
  Response from Gazoop Dispatch Solutions
Thank you for the amazing review, Anthony! Glad to hear that you like the flow that we offer to facilitate the automation of your business and contact with your clients! We highly appreciate feedback like this, and we will strive to do better and better!




Gazoop Customer

Jun 26, 2024
Love this software, I am building something with it!
  Response from Gazoop Dispatch Solutions
Thank you, Stephen, for giving us this five star review! We are working hard to support all of our customers in building their own business so that we can all grow together. We are glad to be able to cooperate with you!




Gazoop Customer

Jun 24, 2024
perfect at always, highly reconmended
  Response from Gazoop Dispatch Solutions
Thank you for the kind words and recommendation, Rachel! We are glad to have you as part of our Gazoop family!




Gazoop Customer

Jun 23, 2024
Excellent dispatch system, lots of features and very good prices.
  Response from Gazoop Dispatch Solutions
Thank you for the 5 stars, Richard! We are working hard to develop the latest features for our systen while keeping our prices affordable, and your feedback certainly helps in achieving that!




Gazoop Customer

Nov 17, 2023
its really good for its price
  Response from Gazoop Dispatch Solutions
Thank you, Mohammad! We want our dispatching solution to be as affordable as possible for our customers and pleased to see you find it worth the money. :)




Gazoop Customer

Oct 26, 2023
Rien à redire pour le moment tous est parfait
  Response from Gazoop Dispatch Solutions
Merci pour ces gentils mots, Frédéric! Nous travaillons beaucoup pour faire de notre application la meilleure option possible.




Gazoop Customer

Oct 23, 2023
I am happy with Gazoop that I'm currently using. Thank you
  Response from Gazoop Dispatch Solutions
No problem, Mervyn! We hope to work together with you for many years to come!




Gazoop Customer

Oct 16, 2023
Amazing platform. Superb customer support. A****
  Response from Gazoop Dispatch Solutions
Thank you for your kind words Steven! We're doing our best to give our customers the best possible support.




Gazoop Customer

Oct 13, 2023
the best taxi app the future is here
  Response from Gazoop Dispatch Solutions
Thank you, Petrica, for your kind review! We're doing our utmost best to keep the app future-proof.




Gazoop Customer

Sep 20, 2023
EXCELLENT SERVICE AUTOMATED FULL SERVICE AND STREAMLINED MY OPERATIONS
  Response from Gazoop Dispatch Solutions
Thanks for the positive feedback, we're glad to see it working well for you. :)




Gazoop Customer

Sep 4, 2023




Gazoop Customer

Jun 10, 2023
great system have used a few this one is best by far
  Response from Gazoop Dispatch Solutions
Thank you so much for taking the time to leave such a fantastic review of Gazoop! We are thrilled to hear that our dispatch software has surpassed your expectations and is the best system you have come across.




Gazoop Customer

Feb 20, 2023
Good company good site great help
  Response from Gazoop Dispatch Solutions
Thanks Daniel for your 5 star review - we're pleased to hear you think we're a good company for your business and look forward to continuing to provide you best quality service!




Gazoop Customer

Jan 31, 2023
Support are really helpful and deal with any queries/ problems promptly
  Response from Gazoop Dispatch Solutions
Thank you for your kind words, Tobias! We're thrilled to hear that you had a great experience with our support team. At Gazoop.com, we're committed to providing our customers with the best possible service and it's great to know that this was reflected in your interaction with our support. We appreciate your feedback and look forward to serving you again in the future.




Gazoop Customer

Jan 29, 2023
This website is a great website and web app. The customer support is great, they respond in a timely manner.
  Response from Gazoop Dispatch Solutions
Thank you for the kind words, Lakesha! We do our best, and we love having you as one of our customers!




Gazoop Customer

Jan 22, 2023
The best taxi dispatch solution I have experienced. Fair pricing, simple to use and customise. The best provider for a single independent driver like myself, and for a large fleet of drivers. Customer service and troubleshooting has been excellent. Even on the weekends.
  Response from Gazoop Dispatch Solutions
Thank you so much for your review! We do our best, and reviews like this show that our hard work pays off!




Gazoop Customer

Jan 10, 2023
Gazoop is a good service, it's been years I'm using Gazoop, and i don't have issues with their services. @Gazoop Thank you
  Response from Gazoop Dispatch Solutions
Thank you for your kind words, Khurram! We're glad to have you as a loyal customer and appreciate your feedback. If you ever do have any issues with our services, please don't hesitate to reach out so we can help resolve them. Thank you again for choosing Gazoop!




Gazoop Customer

Jan 2, 2023
Good customer service and overall great customer support
  Response from Gazoop Dispatch Solutions
Thank you Devin for your kind words! We're happy to know that you had a great experience with our customer service and overall support. We'll continue to work hard in order to provide the best possible service for all of our customers. Thanks again for taking the time to write this review - it really helps us out!




Gazoop Customer

Jan 1, 2023
Başarı duruyor. Birçok maliyet azalır.
  Response from Gazoop Dispatch Solutions




Gazoop Customer

Dec 21, 2022
Easy to use, everything in one place
  Response from Gazoop Dispatch Solutions
Hi Amar, we're glad to hear that you find Gazoop easy to use - it's one of our main goals! We're also happy to know that you appreciate having everything in one place. We'll keep working hard to make sure Gazoop is the best tool it can be. Thanks for the great review!




Gazoop Customer

Nov 29, 2022
Very professional and easy to use Booking sistem!
  Response from Gazoop Dispatch Solutions
Hello Nicolae, we are glad to hear that you found our booking system to be professional and easy to use. We pride ourselves on providing a great service, so we are happy to know that we have met your expectations. Thanks for taking the time to write this review - it is much appreciated!




Gazoop Customer

Nov 27, 2022
Excellent software, even recommended it on to our friends.
  Response from Gazoop Dispatch Solutions
Hello Paul, we are so happy to hear that you recommend Gazoop to your friends! We take pride in our software and are always striving to improve, so please feel free to let us know if there is anything we can do to make your experience even better. Thanks again for taking the time to write this review - it really helps us out!




Gazoop Customer

Nov 25, 2022
Brilliant as always, hardly any down time and support are there when and if I need it
  Response from Gazoop Dispatch Solutions
Rachel, we're so happy to hear that you're brilliant as always! We know how important it is to have little-to-no down time, so we're glad that we could be there for you when and if you need it. Thank you for taking the time to write this review - your feedback is very important to us.




Gazoop Customer

Nov 9, 2022
Been using for well over a year now and it has been great. Support is also fast than it used to be for sorting any issues.
  Response from Gazoop Dispatch Solutions
Thank you for the kind words, Ian! We are expanding and training our team, so that feedback is amazing to read! Make sure to stick around for upcoming changes!




Gazoop Customer

Oct 20, 2022
best Dispatch System, friendly customer service as always
  Response from Gazoop Dispatch Solutions
Thank you so much for the kind words, Nurul! We're happy to hear that you've had a great experience with our dispatch system and customer service. We'll keep working hard to provide an excellent experience for all of our customers.




Gazoop Customer

Oct 18, 2022
Gazoop is a great program and easy to use. My drivers like the ease of use for them to complete and edit the price.
  Response from Gazoop Dispatch Solutions
Hello Gary, we are so happy to hear that you and your drivers enjoy Gazoop! We strive to make our program as user-friendly as possible, so we are glad to know that it is achieving that goal. Thanks for taking the time to write this review - it really helps us out!




Gazoop Customer

Sep 26, 2022
Tudo muito bom,. so falta tradução correta para idioma portugus, posso colaborar,.. falta atendimento em portugu?s, e falta n?meros de central telef?nica de Portugal.
  Response from Gazoop Dispatch Solutions
Obrigado por deixar a sua opinião! Estamos sempre à procura de melhorar a nossa tradução para o português e ficaríamos muito gratos se puder colaborar com isso. Infelizmente, ainda não temos um serviço de atendimento em português, mas esperamos que isso mudem no futuro. Obrigado novamente!




Gazoop Customer

Jul 10, 2022
Excellent Company works well with our company
  Response from Gazoop Dispatch Solutions
Hello Daniel, we're so happy to hear that you're pleased with our company. We enjoy working with you as well, and we look forward to continuing our partnership. Thanks for the five-star rating - it means a lot to us!




Gazoop Customer

Jun 13, 2022
Gazoop has made my job so much easier. Gone are the days of pen and paper . Thank you for making my day easier and giving me some time back
  Response from Gazoop Dispatch Solutions
Hello Andrew, we're glad to hear that Gazoop has made your job easier and given you some time back. We're always striving to improve our tools, so please feel free to let us know if there's anything we can do to make your experience even better. Thanks again for taking the time to write this review - it really helps us out!




Gazoop Customer

May 19, 2022
Creo que funcionar? para mis intereses, pero a?n no la he probado al 100%
  Response from Gazoop Dispatch Solutions
Benjamin, le agradecemos mucho que haya tomado el tiempo para dejar una reseña. Estamos muy contentos de saber que piensa que Gazoop será útil para sus intereses. Esperamos que disfrute usando nuestra aplicación!




Gazoop Customer

Apr 9, 2022
We did the trail. And now using the app. I can say it does the job.
  Response from Gazoop Dispatch Solutions
Hi Aleksandar - Thank you so much for the 5 star review! We're so glad you decided to upgrade after your trial after seeing Gazoop does exactly what you need it to do. If you need any assistance do let us know, we're always at hand to help.




Gazoop Customer

Mar 29, 2022
Easy set up and accurate pricing
  Response from Gazoop Dispatch Solutions
Hi Andy! Glad to hear things are working out well for you and you like our transparent pricing options. Any questions please feel free to reach out to our team anytime, and thank you for trusting in us! :)




Gazoop Customer

Mar 20, 2022
I think it could add QuickBooks credit card service but out side of that it is a nice easy service to use
  Response from Gazoop Dispatch Solutions
Thanks William for the 5 Stars! We'll for sure pass along your feedback regarding adding QuickBooks as a payment processor option, alternatively, you can also contact them to hook up with us by going to https://docs.gazoop.com/docs/creditcard-processor-gettingstarted




Gazoop Customer

Feb 20, 2022
Hello Very easy and good for manage everything....love it, thanks
  Response from Gazoop Dispatch Solutions
Hi Povoa! Thanks so much for the 5 star review, glad its very easy for you and you're managing well. Any questions do let us know, we're always at hand to help. :)




Gazoop Customer

Jan 13, 2022
Very good system, sometimes slow to load. Need extra website features
  Response from Gazoop Dispatch Solutions
Hi Chiabass - Thanks for the feedback! If there is anything we can assist you with please do reach out. :)




Gazoop Customer

Jan 6, 2022
the support is outstanding and very fast
  Response from Gazoop Dispatch Solutions
Hi Kevin - thanks so much for the review, I'm glad we go the issues resolved for you. Anything further feel free to reach back out. - James




Gazoop Customer

Jan 5, 2022
Bom, s? preciso saber aonde p Usar fun??o de cr?dito
  Response from Gazoop Dispatch Solutions
Obrigado por sua avaliação. Sinta-se à vontade para entrar em contato com nossa equipe de suporte se precisar de ajuda com quaisquer recursos.




Gazoop Customer

Dec 17, 2021
I have been using Gazoop for sometime now and I am very pleased with the service
  Response from Gazoop Dispatch Solutions
So happy to hear you're pleased with the service Devin! Your loyalty is much appreciated, as always if you ever need any help please do reach out!




Gazoop Customer

Dec 16, 2021
Great software, easy to use!!!
  Response from Gazoop Dispatch Solutions
Hi Amar - Thanks for the 5 star review! Glad to hear you're finding it easy to use, if you ever need any assistance please don't hesitate to contact us! :)




Gazoop Customer

Nov 22, 2021
perfect as always thank you
  Response from Gazoop Dispatch Solutions
Hi Rachel - Thanks so much for the positive feedback!




Gazoop Customer

Nov 7, 2021
System works well and is cost effective. Been using it for 6 months now can?t really fault it.
  Response from Gazoop Dispatch Solutions
Hi Ian - Thank you so much for the review, so happy to hear the system is working well for you! We hope you continue to use Gazoop, if you need any help please do get in touch. :)




Gazoop Customer

Nov 1, 2021
Muito bom sistema, mas falta uma melhor tradu??o na aplica??o do driver do ingles para outras linguas, tambem falta introduzir o bot?o para o driver marcar como chegou ao cliente e tambem para terminar o trajeto.
  Response from Gazoop Dispatch Solutions
Obrigado pela sua avaliação! Se você acha que alguma tradução está ruim, por favor, avise-nos enviando um e-mail para support@gazoop.com e ficaremos felizes em ajustar isso para você. Para mais informações, não hesite em contactar-nos e teremos todo o gosto em ajudar.




Gazoop Customer

Oct 28, 2021
Awesome system but response to e-mails takes 3 days thus remove 1 star. You all thought well here EXCEPT! you don't have a starter option for unlabeled apps. I am a start up and I want people to think this is all my function but it is too expensive for a start up. you have per booking drivers, why not make the white label affordable like that. Because I am loyal and if you help me I will STAY until you mess up too badly. LOYALTY is hard to find. THANK you though for what you have presented.
  Response from Gazoop Dispatch Solutions
Thanks for the feedback Randall! We hope that we can improve and build upon any issues you are facing. We really appreciate your loyalty and hope to strive towards making our system even better for your business!




Gazoop Customer

Oct 23, 2021
need more dispatchers to make the app go smoothly.
  Response from Gazoop Dispatch Solutions
Hi Lakesha - Thanks for your input! We welcome and strive on feedback from our customers to help improve the quality of our service. We really do appreciate your business and as always if you need any assistance please do reach out.




Gazoop Customer

Sep 8, 2021
Gazoop is the best in my eye. No matter what problems occurs or needs to be solved, it's handle without a doubt!! Whenever I need assistance, the questions are always handle in a proper manner. I love you guys!!
  Response from Gazoop Dispatch Solutions
Thanks Darcel for the fantastic review! We're happy to hear it's working out for you, as always if there is anything we can assist you with please do reach out.




Gazoop Customer

Aug 17, 2021
Brilliant system easy to use, Im waiting for new look customer app, hope it will be here soon
  Response from Gazoop Dispatch Solutions
Hi Nurul - The positive feedback is much appreciated! We're glad to hear the system is easy to use, if you need any extra help we’re here for you.




Gazoop Customer

Aug 5, 2021
Great application. Very helpful . Thanks
  Response from Gazoop Dispatch Solutions
Hi Martin - we're really pleased to hear you find our software great and helpful, anything we can assist with we're available 24/7 through our support team. :)




Gazoop Customer

Aug 2, 2021
Good Software was better than expecting
  Response from Gazoop Dispatch Solutions
Hi Mohammed - Thanks so much for the review, we're glad you found our kit better than you expected!




Gazoop Customer

Jul 25, 2021
it is a really easy system to operate.
  Response from Gazoop Dispatch Solutions
Thank you so much for the review, glad you find the system easy to operate. Anything we can do to help feel free to reach out anytime. :)




Gazoop Customer

Jul 22, 2021
great service as always will use again
  Response from Gazoop Dispatch Solutions
Appreciate the kind words - any assistance feel free to reach out.




Gazoop Customer

Jul 15, 2021
Great software very easy to use.
  Response from Gazoop Dispatch Solutions
Thanks so much for the amazing review! We hope you continue to enjoy using Gazoop.




Gazoop Customer

Jun 13, 2021
I recommend you use Gazoop software for your taxi operations because it is cost effective, efficient and reliable. The customer service is also excellent.
  Response from Gazoop Dispatch Solutions
Hey Jesse - thanks so much for the great review! As always, we're here if you need us ever. :)




Gazoop Customer

May 27, 2021
Easy to use the system, update details doesn't take that long
  Response from Gazoop Dispatch Solutions
Hi Amar - thanks for the lovely review, we're so pleased you find the system easy to use. :)




Gazoop Customer

May 17, 2021
Perfect and very happy with the service
  Response from Gazoop Dispatch Solutions
Thanks Rachel for the amazing review and your dedicated loyalty to Gazoop! :)




Gazoop Customer

May 10, 2021
I have used several different Fleet software and Gazoop is by far the best. I will continue using them and currently is.
  Response from Gazoop Dispatch Solutions
Hi Devin - thanks so much for your amazing review! We're so pleased to hear you feel Gazoop is by far the best fleet software available. We look forward to helping you and your business for the foreseeable future. :)




Gazoop Customer

May 3, 2021
We have tried many other systems in our trial/testing period and we have decided to go with Gazoop! Why? because it's more easier, manageable and straight forward after understanding how the system works! Thank you! and we will keep continuing using this system so long it works! :D
  Response from Gazoop Dispatch Solutions
Hi John! Thank you for such an amazing review, we're so pleased to hear you've decided to trust us with your business. We hope our software helps you reach your businesses full potential and if there is anything we can do to assist please do not hesitate to reach out. :)




Gazoop Customer

Apr 7, 2021
takes a bit of getting used to the ins and outs of how the system works. Once you get to grips with it then it seems to work fine.
  Response from Gazoop Dispatch Solutions
Thanks for giving us a try and upgrading! We're glad to see you've got the hang of things. If you need any help through the way please feel free to reach out to our support team who are available 24/7 via our support contact pages. Thanks again!




Gazoop Customer

Mar 6, 2021
I'm really liking Gazoop! They have many features no one else includes for such a good price and support has been relatively fast.
  Response from Gazoop Dispatch Solutions
Hi James - we're so pleased to hear you are really liking us! We do pride ourselves on top quality support, and very happy you are getting the speed of service you require. If there is anything else we can do to make your transition to Gazoop any easier please do not hesitate to let us know. :)




Gazoop Customer

Feb 21, 2021
Interesting and affordable dispatching system.
  Response from Gazoop Dispatch Solutions
Hi William - Thanks so much for the positive review! We're pleased you find us interesting and affordable. If there is anything we can do to make things better for you do let us know. :)




Gazoop Customer

Feb 19, 2021
excellent service sans aucun doute, bien qu'avec peu de support pour les autres langues, mais pour l'instant je l'appr?cie.
  Response from Gazoop Dispatch Solutions
Merci pour votre avis positif! Nous continuerons de nous efforcer de mieux prendre en charge les autres langues. Si vous remarquez quelque chose de mal traduit, n'hésitez pas à nous le faire savoir et nous pouvons résoudre ce problème. :)




Gazoop Customer

Feb 16, 2021
Nice system and working good.
  Response from Gazoop Dispatch Solutions
Hi Janne - welcome to Gazoop and thank you for your positive feedback! If you need any further help with your set-up we're available to help anytime of the day. :)




Gazoop Customer

Jan 28, 2021
I have tried many platforms out there, but there is always something wrong at the end. So far, Gazoop.com satisfied my expertise. I am glad that I tried it and hope that you give it a try too. Musset at TextRider.com of Spartanburg, SC USA
  Response from Gazoop Dispatch Solutions
Hi Musset - thanks so much for your review, I am so pleased it is working out so well for your company. If there is anything further we can do to help please do not hesitate to let us know. :)




Gazoop Customer

Jan 18, 2021
Hi Gazoop. I try the trial and im happy with the program. I will start with the lite plan. Thanks
  Response from Gazoop Dispatch Solutions
Hi Martin - thanks for choosing Gazoop and for the positive feedback! We're glad to welcome you on board. If you need any assistance with your set-up please feel free to reach out to our support team any time. :)




Gazoop Customer

Jan 8, 2021
Although I found it tricky to setup the support I have got to get everything working right has been brilliant.
  Response from Gazoop Dispatch Solutions
Hey Michael - you're absolutely right, a new system can be a bit tricky to get set-up to however as you've discovered we're here to help you get up and running as smoothly as possible. :) I'm glad our support team have helped get everything working right for you! Any further issues feel free to reach back out to us anytime.




Gazoop Customer

Jan 6, 2021
App is very well put together.
  Response from Gazoop Dispatch Solutions
Thanks for the 5 star review - we're glad we're a good fit for your company! :)




Gazoop Customer

Dec 30, 2020
Great Services updating my report technical help support tickets are free I previously mis-understood and James got back to me super quick proactive , customer focused and kind
  Response from Gazoop Dispatch Solutions
Thanks for the positive review, I'm glad we were able to help you. Any issues, you're welcome to contact us any time (for free) via our support pages. :) Thanks!




Gazoop Customer

Dec 1, 2020
Gazoop is a great app for starting out as a taxi buisness
  Response from Gazoop Dispatch Solutions
Hi Michael - thanks for joining the Gazoop family! We're so pleased you have found a good home in us for your start-up firm and will be happy to help support you anyway we can. Feel free to contact us anytime!




Gazoop Customer

Nov 18, 2020
Excellent features, great prices for the service! Covers a wide range of transport use cases from Taxi / Livery Passenger Transport to Last Mile Delivery and even Towing / Roadside Assistance management. I've seen no other site that literally in hours you can have a fully functioning dispatch, phone system, even a call center with live agents spun up and fully operational! If that's not enough, it includes a CRM and even website. You can really run your whole transport company with just this one system. Payments processing? Yeah, they got that too.
  Response from Gazoop Dispatch Solutions
Thanks Matthew for the amazing review! We thrive off the feedback from our customers and we're so happy Gazoop is working out so brilliantly for your firm. ??




Gazoop Customer

Nov 9, 2020
perfect as always, thank you for your support and continued service over the covid-19 situation
  Response from Gazoop Dispatch Solutions
Thanks for the feedback Rachel - we're here to help no matter the situation and wish you well during these unusual times!




Gazoop Customer

Nov 7, 2020
Great Dispatch solution, always works perfectly, highly recommended.
  Response from Gazoop Dispatch Solutions
Appreciate the positive feedback Nurul! :)




Gazoop Customer

Oct 25, 2020
Still learning and configuring, not yet "gone live" but it seems to be the thing we needed. Can recommend you check it out if you are looking to automate your hire car/taxi business.
  Response from Gazoop Dispatch Solutions
Hi Paul - thanks for the review, it's great to read your views about Gazoop! If you need any help while you go live please do not hesitate to reach out to our Support team anytime, we're more than happy to help. :)




Gazoop Customer

Oct 23, 2020
Gazoop is a Great company!! They're very helpful and patient and do their best to solve all the questions that you may have. I have to admit Gazoop is the best!! I enjoy working with them and the support page is so helpful, Keep up the good work!!!!
  Response from Gazoop Dispatch Solutions
Hi Darcel - thanks for the wonderful review, we're pleased to be able to help you out so much! Everyone in the office loved reading your review. :)




Gazoop Customer

Oct 16, 2020
James In customer service was amazing. This Platform has been outstanding!
  Response from Gazoop Dispatch Solutions
Thanks for the review Edward - James is a super star and I'll be sure to pass along your feedback! :)




Gazoop Customer

Oct 10, 2020
I have a new company and have tried several different companies. Gazoop is the best one!
  Response from Gazoop Dispatch Solutions
Thanks Gary for the brilliant review! :) We're glad to have you on board and hope the power of the Gazoop system helps get your company off the ground quickly.




Gazoop Customer

Aug 26, 2020
Fantastic for us highly recommend
  Response from Gazoop Dispatch Solutions
Thanks Alex! We're glad to hear that. As always, if you need any further assistance feel free to reach out to us. :)




Gazoop Customer

Aug 21, 2020
I like most aspects of your software although there are some things that could use improvement. You main website template is one. I would like to just use your website, but if someone fills out the first form using the airport, it doesn't recognize this as an airport so it doesn't ask them for flight information, and since most of my rides come from the airport, this is a big issue where your website is not usable. Also, in some communications, it mentions the driver as a taxi driver, and I am a limo driver, so this wording is very bad for our industry. Other than that I really like the software and access to the API.
  Response from Gazoop Dispatch Solutions
Hi James! Thanks so much for choosing to go with Gazoop, and I'm pleased to hear you really like the software and our API functionality. Regarding your feedback, we really appreciate that. I'm going to raise the points you made regarding airport bookings via the homepage widgets on the websites we provide fleets, as you are right, it should automatically ask for flight details. Finally, if you have any information about areas in the system that refer to a "taxi driver" instead of "driver", please let us know by contacting support and we'll get that fixed right away for you. :)




Gazoop Customer

Jul 30, 2020
Support very helpful and easy to get hold of
  Response from Gazoop Dispatch Solutions
Thanks so much for your comments Garry! We do try our best to be as responsive and helpful as we can be. :)




Gazoop Customer

Jun 29, 2020
Absolutely fantastic service would recommend
  Response from Gazoop Dispatch Solutions
Thanks Alex! We're glad to hear that. We really appreciate your continued support! :)




Gazoop Customer

Jun 9, 2020
Quick and professional staff, answer immediately.
  Response from Gazoop Dispatch Solutions
Hey there Bakhtiyor! Thank you for the positive review, and welcome to Gazoop. We're so glad you found our service quick and professional. As always, if you need any further assistance feel free to reach out to us. :)




Gazoop Customer

May 27, 2020
Amazing application & support team, always willing to assist at lightening speed
  Response from Gazoop Dispatch Solutions
Hi Olusina - Thanks for such an amazing review! We're always here to help when you need us to. :)




Gazoop Customer

May 12, 2020
ok but better communication and proactiveness required
  Response from Gazoop Dispatch Solutions
Hi Anthony - I'm sorry if you feel our communication is not up to standard. I'd invite you to email us at cs@gazoop.com and we'd be happy to address any issues you may be facing? We usually pride ourselves on amazing support so hopefully this is something we can resolve for you swiftly. :)




Gazoop Customer

May 4, 2020
perfect thank you so much. a perfect system and recently support has been great
  Response from Gazoop Dispatch Solutions
Hi Rachel - we're so pleased that you've found our support to be great recently. We're glad to have you as such a loyal customer! If you need anything from us, you know how to reach us. :) Take care.




Gazoop Customer

Apr 28, 2020
gazoop been very good, and everything works it should. Fixed Price setup bit complicated it should be easier like others, customer service is the best
  Response from Gazoop Dispatch Solutions
Hi Nurul - we really appreciate your positive feedback here! We're working on making the fixed price section easier at the moment, and hope to roll this out very soon. Any issues give us a shout!




Gazoop Customer

Feb 19, 2020
app needs to be updated to feature txting between driver/ rider needs rating system driver/rider surging in app if needed it introduce
  Response from Gazoop Dispatch Solutions
Hi John - Thanks so much for your 5 star feedback! We'll be sure to note this, a few of your features are actually in an upcoming update. Stay tuned! :)




Gazoop Customer

Feb 12, 2020
Good Service ! I like when service works coherently
  Response from Gazoop Dispatch Solutions
Hi Anthony - we're pleased to hear its working out so well for you! Thanks for the positive review. :)




Gazoop Customer

Feb 2, 2020
Would be good to have possibility to offer pre-booked booking to several drivers when the first accepted gets it. Now I can only offer booking to 1 driver, then wait until he accepts it declines, then offer to next one etc. You have this option for instant bookings. Why not to extend it to pre-bookings?
  Response from Gazoop Dispatch Solutions
Hey - thanks so much for your feedback. I've noted this for our feature requests team and I am sure this will be something they will consider in the future. If you have any ideas or ways we can make Gazoop better for your business, please log a ticket with our feature requests team within your account any time, we strive on feedback and ideas from our customers! Thanks for taking the time to send in your input.




Gazoop Customer

Feb 1, 2020
Fantastic service only thing I would change is the price structure
  Response from Gazoop Dispatch Solutions
Hey Alex - we hear you! We're shortly putting live a brand new, easier to understand, pricing structure which I hope you will like. We'll be sure to get in touch once this is live.




Gazoop Customer

Jan 31, 2020
Brilliant support and service. Been happy over the 2 years I've used gazoop
  Response from Gazoop Dispatch Solutions
Thanks Rachel - we're glad to have you as such an amazing customer over the past 2 years also and look forward to the next 2 years! :)




Gazoop Customer

Jan 25, 2020
Best dispatch system in the market We been using Gazoop for last 3 years, never let us down Thanks Gazoop team
  Response from Gazoop Dispatch Solutions
Hi Nurul - thanks again for such an amazing review - we're happy it's been working out so well for your company over the past 3 years and look forward to helping your business further over the next 3 years and beyond! :)




Gazoop Customer

Jan 7, 2020
Gazoop has been the best investment i have made for my company. With out it we would still be processing jobs on paper, leading to lost productivity and time. Scheduling, allocation, payment and countless other task are made so simple. My drivers love the ease of the drivers app and the ability to have all the information they need to hand.
  Response from Gazoop Dispatch Solutions
Hi Kristian - we're so pleased to hear it has worked out so well for you and your company! Thank you so much for the positive feedback and kind words - everyone here at Gazoop wish you and your company a prosperous 2020! :)




Gazoop Customer

Jan 3, 2020
Great service and friendly leads
  Response from Gazoop Dispatch Solutions
Hey - Thanks so much for the positive review, we're pleased to have you as a new customer! Do let us know if you need any assistance anytime. :)




Gazoop Customer

Dec 5, 2019
Been using this app for almost a month and it's been great so far. Both drivers and customers love it.
  Response from Gazoop Dispatch Solutions
Hi Charly - we're so pleased to hear your drivers and customers are loving Gazoop so far! It's great to know it has worked out so well for your company. As always, if you need any help do let us know. Welcome to Gazoop! :)




Gazoop Customer

Oct 30, 2019
Brilliant system, customers love the texts
  Response from Gazoop Dispatch Solutions
Hi Rachel - so pleased your customers love the texting alerts we offer, they are really handy for sure! :)




Gazoop Customer

Oct 29, 2019
Great customer service and user-friendly!
  Response from Gazoop Dispatch Solutions
Hi Iris, thanks so much for your kind comments. We're really happy you're using Gazoop. We're here to help if you need us anytime!




Gazoop Customer

Oct 27, 2019
Absolutely fantastic does everything I need it to
  Response from Gazoop Dispatch Solutions
We're so pleased it's working so well for you Alex - as always, anything more we can do please don't hesitate to reach out. :)




Gazoop Customer

Oct 25, 2019
Excellent dispatch system, user friendly drivers app and best customer service as always, Thanks guys
  Response from Gazoop Dispatch Solutions
Hey - thanks for the amazing review, we're glad to hear it's all working out so well for you. :)




Gazoop Customer

Oct 4, 2019
We have used this service for many years and plan to continue to use it !! Thanks James and Jessica !! The system is very user friendly..
  Response from Gazoop Dispatch Solutions
Hi Inisha! Thank you so much for your amazing review and for your continued loyalty over the years!! We're both so pleased you find our system very user friendly and we look forward to providing you excellent service for many years to come. :)




Gazoop Customer

Sep 9, 2019
Gazoop has helped my company grow. It's easy to use for both the admins and the drivers. Keeping track of jobs, drivers location and payments are all taken care of by Gazoop.
  Response from Gazoop Dispatch Solutions
Hey Kristian - we're over the moon to hear how we've helped your company grow! This has always been our main aim. Thank you so much for passing along your feedback. :)




Gazoop Customer

Sep 8, 2019
My experience with This company is the greatest. They are workable and reasonable I will not change it for anything.
  Response from Gazoop Dispatch Solutions
Hi Darcel - I'm so glad we could be flexible and help you out. :) As always if you need any further help from us we're here for you.




Gazoop Customer

Aug 19, 2019
Excellent dispatch system with almost all new features, Very friendly user for both controllers and drivers. Highly recommended.
  Response from Gazoop Dispatch Solutions
Hi Bilal - thank you so much for this amazing review! We're so pleased to hear you find it user friendly for the controllers and drivers. If there is anything we can do to further help please do let us know. :)




Gazoop Customer

Aug 14, 2019
Great interface. Easy to operate. Definitely recommend
  Response from Gazoop Dispatch Solutions
Thanks Michael for your 5 star review, we're so pleased you find our interface great and easy to use.. your kind words have made our day! :) We're very happy that you'd recommend us. As always, if you need any help let us know.




Gazoop Customer

Aug 7, 2019
Great company easy to use interface
  Response from Gazoop Dispatch Solutions
Hi Elorm - thanks so much for the amazing review, we're glad you find us great and our UI to be easy to use. We're always open to feedback, so feel free to reach out to us anytime. :)




Gazoop Customer

Jul 25, 2019
Good service, with very little downtime. Support is fast and friendly
  Response from Gazoop Dispatch Solutions
Hi Rachel - thank you for the 5 star review, we're glad you find our support fast and friendly. As always we're here to help you need us! :)




Gazoop Customer

Jul 22, 2019
Gazoop is wonderful. The system is flexible and easy to use, it is very reliable, and any issues we've had have always been promptly resolved by the administrators. I would definitely recommend.
  Response from Gazoop Dispatch Solutions
Thanks Shawn for the amazing 5 star review! We're so pleased you find the system flexible and easy to use, we do try our best to make it as user friendly as possible. As you already know, if you need any assistance we're always here to help.




Gazoop Customer

Jul 22, 2019
absolutely fantastic although having issues with occasional down time
  Response from Gazoop Dispatch Solutions
Hi Alex - thanks for the wonderful comment and 4 star review, I'm glad you find us fantastic! We're so sorry for the rare downtime we experienced recently, as we use Cloudflare a lot of websites sadly went down with us. Though it wasn't down for too long, we're working with Cloudflare to ensure such issues do not happen again as well as ensure we have failovers to kick in when it does. If you have any other concerns please feel free to reach out to us anytime.




Gazoop Customer

Jul 22, 2019
Best dispatch system in the market, using them over a year now never had any problem *****
  Response from Gazoop Dispatch Solutions
Hi Nurul - thanks so much for the 5 stars! We're happy to have you as a loyal customer and can't wait for you to see our upcoming updates. :)




Gazoop Customer

Jul 9, 2019
Good software, and great customer service. Although some options are lacking in the system.
  Response from Gazoop Dispatch Solutions
Thanks so much for the positive review! We're always open to feedback and feature requests, so anything you feel is important that you would like to see please do go to Portal > Open Ticket > Feature Requests - we queue all requests and work on items with highest demand. :) Any issues we're here to help as always!




Gazoop Customer

May 28, 2019
Awesome very responsive
  Response from Gazoop Dispatch Solutions
Thanks so much for taking time out to send us this positive review John - we're pleased you find us very responsive. Feel free to contact us if you need any further assistance, always happy to help where we can. :)




Gazoop Customer

Apr 10, 2019
Great work and App
  Response from Gazoop Dispatch Solutions
Thanks for the positive review Ramesh, we're glad to have you on board! If you need any assistance please do not hesitate to reach out anytime.




Gazoop Customer

Mar 18, 2019
Gazoop has been very helpful and straight forward and everything that is promise by them is true and their production is accurate. I will recommend Gazoop to anyone that needs their services
  Response from Gazoop Dispatch Solutions
Hi Darcel - thank you so much for your amazing feedback, we're really happy to have you as a customer. :) As always we're here if you need any help.




Gazoop Customer

Feb 26, 2019
Gazoop has been great!
  Response from Gazoop Dispatch Solutions
Thanks Elorm, we're so pleased everything is working out well for you! We really do appreciate your business, so if you ever need anything just give us a shout. :)




Gazoop Customer

Feb 26, 2019
Glitches and malfunctions will happen regardless of the system you use. Whats important is the quick response time to a resolution. The Gazoop team plays fast especially on recovery! Excellent solution for all you that are wanting to get your feet wet with mobile dispatch technology integration.
  Response from Gazoop Dispatch Solutions
Thank you for such an amazing review Jonathan, we really appreciate your understanding and taking the time to send this in. We thrive because of amazing customers like you, so we really do appreciate your comments. :)




Gazoop Customer

Feb 20, 2019
.
  Response from Gazoop Dispatch Solutions
Thanks for the 4 stars Michael!




Gazoop Customer

Feb 20, 2019
The Gazoop driver app is the one I used 24/7 and I'm quite pleased with its reliability. The only reason why I don't say 5 stars it is because I haven't seen any upgrades made to it for the last year.
  Response from Gazoop Dispatch Solutions
Thanks for you review Gerson! I'm glad you're pleased with the reliability of our driver application. You're totally right, we've been focusing a lot on our control panel tools and consumer applications that we haven't updated the driver application in a little while. We are, however, soon releasing an updated driver application with additional features, if you have any suggestions for our next update please do let us know and we'll see what we can do. Thanks again! :)




Gazoop Customer

Feb 17, 2019
Very good experience since using gazoop. Never had any need to call for assistance as the system is so easy to get to grips with.
  Response from Gazoop Dispatch Solutions
Thank you so much for your kind words, Neil. We are so pleased that it's been working so smoothly for your company, we count ourselves lucky for customers like you. If you do ever need any assistance we're always here to help! :)




Gazoop Customer

Feb 9, 2019
Application has a lot of great qualities and potential. Support has been very helpful so far. However the tutorials lack much needed details with explanations on exactly what the system does under each category especially when paying for the Ultimate plan, the average person doesnt know what APIs are or how to generate the much needed booking app through an Iframe etc. Invoice setup (for drivers is a bit confusing and could use some more details) This is our 1st 30 days, once we get everything up and running with the Ultimate features Im sure we will give this a 5 star review. and go contract versus monthly. Also it should be displayed in the pricing there is additional charges for the SMS Support etc as we did not factor that into our budget and was quite surprised once committing to the program these were additional fees. We went through 500 sms in 3 or 4 days at that rate our costs will end up being an additional $100 plus more .
  Response from Gazoop Dispatch Solutions
Thank you for your review, welcome to Gazoop Phillip! I'm glad you recognise the quality of our system and willing to put your trust in our platform! I'm sorry you feel our tutorials are not in-depth enough however, we'll for sure look in to seeing how we can improve this. Adjusting your SMS Bundle may be a better option for you, this can be found in our pricing pages as you create your quote, the higher the bundle you opt for the cheaper the SMS messaging is. Thanks again for your input! :)




Gazoop Customer

Feb 8, 2019
Customer service very helpful, system is working as promised, however I would warmly welcome some more features, such as more detailed options for setting fares and option to send a message to customers if they no showed, so they know we were there and gone.
  Response from Gazoop Dispatch Solutions
Thanks so much for your feedback Norbert! We're glad to have you on board. :) You should check out our Localisation > Rules, this allows you to get really advanced and flexible with fare pricing, give us a shout if you need a hand with that. Love the idea about the SMS on no show, I'll feed that back to our developers.




Gazoop Customer

Oct 30, 2018
The customer service is the best. Gazoop has everything you need to run a top notch transportation company. I have been with them for years I have looked at other competitors. Hands down Gazoop is the only place to be .
  Response from Gazoop Dispatch Solutions
Hi Eugene - This may be a little late but still wanted to say a big thanks for your amazing review! We know you've been working with us for many years now and we love having you as a customer. If you need any help anytime you know how to reach us. :)




Gazoop Customer

Oct 23, 2018
Good
  Response from Gazoop Dispatch Solutions
Thank you for your review, we're glad it's all working out for you Anthony!




Gazoop Customer

Aug 27, 2018
Service was quick and fast
  Response from Gazoop Dispatch Solutions
We're really pleased you found our service quick, thanks Anthony.




Gazoop Customer

Aug 7, 2018
Just wanted to say thank you for all your help over the last month. I feel im being a pain, but coming from pen and paper for the last 10 years, this is a big jump. The team have made the transition acceptable for a complete noobie to dispatch software. Adam and the rest of the support team are an asset to Gazoop. Thanks again
  Response from Gazoop Dispatch Solutions
Kristian, thank you for your amazing review. We're always here to help, no matter whether you're a noobie to dispatch or an experienced user. Adam is a great member of our team, and will ensure we pass along your comments. :)




Gazoop Customer

Jun 3, 2018
Great customer service
  Response from Gazoop Dispatch Solutions
I'm so pleased you find our customer service great Michael, as always we're here to help if you need us.




Gazoop Customer

Jun 3, 2018
dgdnf
  Response from Gazoop Dispatch Solutions
Thanks Alexey for the 4 stars. :)




Gazoop Customer

May 16, 2018
Perfect from start to finish
  Response from Gazoop Dispatch Solutions
Hi Shaun - we're so pleased you find us perfect for your needs, comments like yours make our day! :) As always, anything you need, give us a shout.




Gazoop Customer

May 5, 2018
Very thorough and understanding
  Response from Gazoop Dispatch Solutions
Hi Lakesha, we like to go that extra mile to ensure our users fully understand our platform. If you need anything further please don't hesitate to let us know.




Gazoop Customer

Apr 19, 2018
I had great customer service, the representative is always willing to help, I love the way that if I make a suggestion, about what my company needs she does not hesitate to find a solution! Thank you!!! App is also getting better, now if we can only work on the international processing fee we receive.
  Response from Gazoop Dispatch Solutions
Thank you for your great review Jamael, we do try our best to help every way we can. I understand when paying by card some banks unfairly charge USD transactions as international charges as we're UK based, hopefully by paying through PayPal you now evade those charges. Anything further we can do to help please let us know. :)




Gazoop Customer

Apr 13, 2018
Powerful system, best customer service team Always here to help Thanks guys
  Response from Gazoop Dispatch Solutions
Thank you Nurul for being an amazing loyal customer!




Gazoop Customer

Mar 31, 2018
Very easy to use
  Response from Gazoop Dispatch Solutions
We're so pleased you find Gazoop easy to use Mihai. Thanks for the 5 stars!




Gazoop Customer

Mar 10, 2018
Fantastic service highly professional and I recommend to everyone
  Response from Gazoop Dispatch Solutions
Thank you so much for the 5 stars Alex and thank you for the recommendations. :)




Gazoop Customer

Jan 3, 2018
Brilliant system and the staff are there to help with anything and everything
  Response from Gazoop Dispatch Solutions
So pleased to hear that Robert, thanks for the 5 stars and hope we can make our brilliant system even better for your business!




Gazoop Customer

Dec 30, 2017
Been using Gazoop for a few months now (came over from a crappy service called Taxihub), and WOW what a difference, support has been brilliant (when needed) and the dispatch side is reliable and fast. The drivers app is good and responsive Over all im very happy with the service... p.s is that good enough to get a mystery prize? ;)
  Response from Gazoop Dispatch Solutions
We're so pleased to hear that Rachel, our support team are available 24/7 to help you any way they can. So pleased to hear moving to Gazoop has turned things around for you.




Gazoop Customer

Dec 26, 2017
Fantastic customer service.
  Response from Gazoop Dispatch Solutions
Appreciate the review Cameron and your comments on our customer service, we're here to help when you need us.




Gazoop Customer

Dec 26, 2017
Brilliant and great customer service
  Response from Gazoop Dispatch Solutions
Thanks Brett for the comments and 5 star review.




Gazoop Customer

Dec 21, 2017
Every time I use the gazoop dispatch software I find something else I really like. As a small business/partnership I can give everyone their set bookings for the day, I can invoice clients with easy and much more. Just as good as the big software providers like cordic and cab treasure but a fraction of the price.
  Response from Gazoop Dispatch Solutions
I'm so pleased you find us better than our competitors! We've worked really hard to make Gazoop the system suited for businesses like yours at the fraction of the cost. As always, any feedback on how we can improve further we're all ears. :)




Gazoop Customer

Nov 22, 2017
Currently i am in a evaluation period. But at the moment i m very glad for the deep of functions and the quick support from Sarah! Angelos
  Response from Gazoop Dispatch Solutions
Hi Angelos - thanks for the review, Sarah is a fantastic asset to our team and we'll be sure to pass along your comments. We're pleased to see you decided to proceed and look forward to providing you the 5 star service you expect from us.




Gazoop Customer

Nov 16, 2017
A very good and affordable system
  Response from Gazoop Dispatch Solutions
Thanks for the 5 star review and comments Kevin.




Gazoop Customer

Oct 30, 2017
Ok
  Response from Gazoop Dispatch Solutions
Thank you for your review Kwamena!




Gazoop Customer

Oct 1, 2017
Best customer service..even better software
  Response from Gazoop Dispatch Solutions
So pleased you feel that way Mark! We plan to do some major updates soon, so hope you enjoy them.




Gazoop Customer

Sep 14, 2017
This system is a life safer
  Response from Gazoop Dispatch Solutions
Woohoo! Glad we were able to help you out Erika. Thanks for the ace review too, anything else let us know.




Gazoop Customer

Sep 11, 2017
Jessica is top notch, and is a huge asset to your corporation. Day, night, weekends...she has always been there to answer our questions and resolve any issues that we've had. We tested Gazoop for about 8 months and we have been very pleased with the platform, and now hope to be partners with you for a very long time! Thanks again, Shawn Fischer Owner - Willis Sedan Service & Sterling Sedans LLC
  Response from Gazoop Dispatch Solutions
Hi Shawn - thanks for the comments, I'll be sure to pass these along to Jessica, she's a brilliant team member here at Gazoop.




Gazoop Customer

Sep 10, 2017
Boa plataforma, bom atendimento e solu??o r?pida de problemas.
  Response from Gazoop Dispatch Solutions
Obrigado pela revisão, feliz por saber que está indo tão bem para você. :)




Gazoop Customer

Sep 4, 2017
????
  Response from Gazoop Dispatch Solutions
Thanks for the 5 stars Robert.




Gazoop Customer

Aug 24, 2017
WOW!!!! Jessica has been just awesome. She has helped me see the really big picture and how I can reach my goals. With Gazoop as my operating platform, I will be able to unite with other drivers and together be able to service my area more effectively and efficiently than Uber or Lyft. Us drivers will be able to keep more of our money and build a sustainable network. Thanks to Gazoop for building a platform that will help change the ground transportation industry. Good Luck Gazoop! and keep on Truck'en
  Response from Gazoop Dispatch Solutions
Amazing comments Don, thank you! I'll be sure to pass this along to Jessica, she's superb and loves to hear delightful comments such as yours. :) If there is anything we can do to help you further please let us know.




Gazoop Customer

Aug 23, 2017
Excellent for a small taxi company like mine. Great customer service.
  Response from Gazoop Dispatch Solutions
Great to hear that Janet, thanks for the 5 star review.




Gazoop Customer

Aug 8, 2017
Easy to use system and excellent customer service!! Jessica worked very hard to make sure everything I needed was taken care of. Response time was impeccable, and the service is top notch. I can't say enough good things about them. They have a customer for life!
  Response from Gazoop Dispatch Solutions
Thanks Tasha, we're pleased to hear its working out so well for you. Let us know if you need any further help.




Gazoop Customer

Jul 28, 2017
We have been using Gazoop now for 2 Years this is our 3rd dispatch system and as a growing business in a rapidly changing industry we have been impressed with Gazoops ability to adapt to this changing market and continuously develop and keep pace with this. As a cloud based system the ability to have access to our booking system from any location has enabled us to manage our business in a professional manner. With the launch of the new global passenger app this will allow us to further automate our business and continue to give our customers the latest industry technology and aid us in growing our fleet with Gazoop.
  Response from Gazoop Dispatch Solutions
We're so pleased it's working out so well for you Tod, and a big thank you from us for being such a loyal and amazing customer. If you need anything feel free to reach out to us anytime.




Gazoop Customer

Jul 27, 2017
Been trying Gazoop for a few weeks, its been difficult for us to find a good enough kit as we have a confusing pricing model but their rules is so easy to use I was able to put in our pricing without a fuss. Cant wait to go live with this!
  Response from Gazoop Dispatch Solutions
Thank you Andrew for your comments - I'm glad its working well for you so far, but if you need us you know where to contact us. :)




Gazoop Customer

Jul 27, 2017
Been using Gazoop for a while after testing a few others and it is the best taxi dispatch software out of the lot! I love the staff too very friendly and helpful (shout out to Sarah!). Keep up the good work guys!
  Response from Gazoop Dispatch Solutions
Thanks Tess for your amazing comments, and the 5 star review!




Gazoop Customer

Jul 26, 2017
rebecca is very helpful at answering my queries very quickly and knowledgable
  Response from Gazoop Dispatch Solutions
Rebecca is a great team member and we'll be sure to pass along your comments. Thank you Scott!




Gazoop Customer

Jul 23, 2017
Great service and support. Looking forward to moving to this software
  Response from Gazoop Dispatch Solutions
We can't wait to welcome you to Gazoop with open arms Dean too! We're sure the migration will go smooth and can't wait to get things working out for you.




Gazoop Customer

Jul 21, 2017
Best despatch system. Helped me keep my business on top. If any problems the team is on top of it instantly Keeps me in control of drivers and jobs Customers say it's so efficient wished all taxis and transport companies worked like this Most up to date system and easy for all to use Makes invoicing and payments so easy Total control over everything
  Response from Gazoop Dispatch Solutions
Thank you so much for your amazing review Mark - we're so pleased it's working out so well for you.




Gazoop Customer

Jul 20, 2017
I've looked at a lot of dispatch software, it took quite a while to settle on Gazoop. Their support team has been great throughout and very pleased with the latest system update. Can't wait to see what else they have in store for features!
  Response from Gazoop Dispatch Solutions
Thanks Jack - we're always on top of our updates and glad you see this. Anything we can do to further improve our kit let us know, we're always open to feedback. :)




Gazoop Customer

Aug 19, 2012
I just wanted to thank you for letting us be the first company to try your genius of a creation. Overall I would recommend your work to anyone!
  Response from Gazoop Dispatch Solutions
Thanks once again for all your help and letting us trial with your company – it's been fundamental to making us what we are today.