The recent Covid-19 guidelines in the UK call for all hospitality businesses to follow a 10pm curfew. If you own a taxi company, these changes may have been difficult to manage. Now, instead of collecting passengers at staggered times throughout the night, your taxi drivers are all needed at the same time. Manage this busy time by using fleet management and taxi dispatch technology.
Manage your fleet
Having all of your taxis busy at 10pm can be very stressful. You may have lots of calls coming in from those who want to be picked up, but you are unable to let them know when a taxi will be available. This may lead to them using another firm. With taxi dispatch software, you can use GPS to view where your fleet is at all times and let customers know when their taxi will be ready. You can easily make bookings and even allow customers to track where their taxi is.
Answer more calls
At 10pm, it is likely that your phone will be ringing off the hook. Dispatch call answering means that you never miss a phone call. By using this service, your phone will be answered even if you are too busy to do so. This ensures that all of your customers will be happy with your service.
Gazoop offers a range of taxi dispatch services that can help you manage the stress of the 10pm curfew. For more information, get in touch with our team today.