Driving strangers around every day can put taxi drivers at a certain degree of risk, but there are a few measures you can take to ensure that you and your passengers remain as safe as possible.
There are a number of adjustments you can make to your vehicle to reduce the chances of an assault. Adding CCTV can provide vital evidence in case an incident were to occur but can also act as a visual deterrent for any potential attacker. Impact screen and plastic partitioned glass can also be added as a physical barrier and a convex mirror can give you a complete view of the rear of your car. GPS fleet dispatch systems can also track where your vehicle is at all times so your team will be alerted if your route suddenly changes.
Learn your emergency procedures
Every taxi firm will have a set of emergency procedures for their drivers to follow if an incident were to arise with a customer. Knowing where the nearest police station and hospital is as well as your exact location will be hugely beneficial.
It's essential to have the right personal equipment on hand at all times, such as a spare key for your vehicle, a mobile phone and an emergency card with all of your medical information on. It's also a good idea to carry a notepad so that you can write down a description of an aggressive passenger and what they have done.
If you think that your taxi firm could benefit from a professional fleet management system, get in touch with Gazoop today.