Gazoop Blog


The core benefits of knowing your customers

Here at Gazoop, we understand that modern taxi services are complex businesses that need a lot of data and online functionality to succeed. That's why our dispatch software includes a wide range of features designed to help you manage your business and recruit customers more effectively. One of our most deceptively important features is customer management.

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Move with the times: Why your taxi business should go into the cloud

In today's world, technology is advancing quickly across every profession - and the taxi industry is no exception. One of the latest innovations for those seeking taxi dispatch solutions is the cloud-based dispatch system. The lightning-fast speeds provided by networks of servers around the globe mean you can save time and focus on what's important - collecting passengers and taking them to their destinations.

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Gazoop and GloriaFood Integration

The on-demand food delivery world has been growing at a rapid pace over the last few years, and Gazoop are proud to announce they have now integrated with GloriaFood, giving taxi fleets the opportunity to offer their services to restaurants in order to keep up with delivery demands.

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6 Customer Service Tips for Taxi Drivers

Gazoop is not a taxi service per say, but we work alongside thousands of them, and we certainly know how to provide excellent customer service. We’ve compiled 6 important customer service tips that taxi drivers can use to provide excellent customer service to passengers, each and every time. When you put these customer service tips in action, your passengers will never take the bus again!

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Taxi Credit Card Fraud 101: Everything You Need to Know

Here's a bit of alarming news for anyone who owns a taxi that takes credit cards (in other words, anyone with a taxi): fraud is on the rise, and a new American law says that your company can now be held accountable for someone else's credit card fraud. That's right - if any passenger commits credit card fraud by way of a taxi that takes credit cards, then it means your business could be the one paying for their crimes. Gazoop wants to avoid this happening to you, so here is the best way to avoid accidentally getting wrapped up in credit card fraud.

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5 Crucial Tips When Buying New Fleet Cars

Choosing the right fleet vehicle is one of the most important aspects of running a successful taxi business. Fortunately, nearly every dealership has a Fleet Department, where a small group of sales people have been authorized to sell fleet cars directly to businesses at rock bottom prices. Today, we at Gazoop are going to show you exactly what to do to land the fleet car of your dreams!

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How Transportation Technology Changed the Taxi Industry

Back in the old days, transportation technology was much simpler. A person who needed a taxi could either dial from a payphone (this was considered the "high-tech" way), or they could wave their hand (the "low-tech" way). With the invention of the internet, however, transportation technology has completely changed the taxi industry - some ways better, some ways worse.

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4 Tips On How to Start a Limo Service... And Keep It Going!

If you want to know how to start a limo service, it’s really not as hard as you might imagine. Then again, we have helped so many startup limo companies achieve success, at this point it just comes as second-nature to us. With the Gazoop limo business plan, you and your drivers will have every last tool needed to tap into your local market and get started straight away.

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How to Get More Customers to Use Your Taxi Services (4 Tricks)

Gazoop knows that successfully running your company’s taxi services can be a fickle business. On some days your dispatch team can hardly keep up with the call volume, and other days it seems as if no one in the entire city needs a ride. While obviously holiday seasons, special events, and a strong job economy can all greatly impact on your taxi services, we also know how to get more customers in your cabs all year long – no matter what!

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