To create a Pre-book or future booking:
Copy Job allows you to duplicate the content of a booking in to a brand new booking form. The only information copied is:
The Add A Note tool or Job Notes, is where you enter important information or reminders for the driver once the booking has been placed. For instance, if customer's pick-up is in a hospital or any public place, you should enter notes for specific waiting position to make it easier for drivers to find their customer and saves you time. Example; customer waiting at the ER entrance.
The Modify Job tab lets you modify a job that is not yet in progress. For example for customers wanting to change the pick-up time or pick-up address then use this tool to update the booking. However, this is not accessible on jobs where a driver is already en-route to drop off or the booking is cancelled/completed.
The Email Job tab allows you to send the booking confirmation to the customer's email, enter the email address of the customer if it is not already pre-filled and hit send.
You can find the 6 to 9 digit Booking ID at the top of the page of the created booking near the type of booking for example; Instant, Pre-book or Airport Taxi Booking. You can give out the booking ID number if customer is requesting for it. This is a confirmation that the booking has been saved in the system.
View Route Driven on Map tab allows you to see driver's route on a map from accepting a job through to a completing the job.
You can access CSV (Comma Separated Values) by going to:
To cancel a recurring booking profile either locate a booking created by the profile and clicking the "Recurring Job Manage" button in any relevant booking.
If you need to delete a job, rather than just cancel the job, then you can do this by clicking the button at the very bottom of the view booking screen.
If a customer or staff places a return booking at the same time as their outbound journey, both bookings will show an information popup at the top of the booking similar to below:
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